All new team members are provided with an onboarding package on their first day of employment, introducing them to Shift Health’s structures, policies and practices, as well as our consulting projects and business development processes. Our onboarding process is both rapid and robust, making new colleagues feel immediately part of the team and setting the stage for continuous, on-the-job learning. Importantly, new team members engage with many other members of the Shift Health team as part of the onboarding process—through one-on-one training, team discussions and welcome lunches.

Recognizing our team is at the core of our value proposition, Shift Health has made professional development everyone’s responsibility. Each member of our team is paired with a performance coach when they join Shift Health. The performance coach is responsible for supporting all aspects of professional growth and development: understanding the team member’s career aspirations and expectations, helping to define and achieve performance goals, and working together on strategies that support development. Each team member also has a dedicated mentor who provides peer-level support, shares their knowledge and experience, and is always available to answer questions and provide advice. Mentors are most active during the first few months of a new team member’s journey but often serve as a resource, advisor and role model throughout one’s career at Shift Health.

Shift Health is committed to ensuring that all team members have the skills they need to succeed in their jobs. In-house training and development consist of a variety of opportunities, including seminars, lunch and learns, and our mentorship process. We bring in outside experts to share their knowledge, perspectives and skills. In addition to formal training seminars, we also host sessions in which team members share best practices and experiences gained through client projects or professional activities. We are also committed to supporting external training for team members to foster professional development goals identified in collaboration with an individual’s performance coach. Each team member has an annual training allowance that can be used to offset costs associated with courses or seminars.